Hello! I'm Triva
Hi, I’m Triva—your go-to Product Manager for AI-powered retail experiences.
I build bold, beautiful, and brainy products. Whether I’m optimizing inventory for 300+ stores or designing a global fashion-tech platform like TrendGlobe, I bring vision, structure, and results.
With a toolkit that includes SAP ERP, Shopify, and Salesforce Commerce Cloud, I help brands scale smarter—powered by real-time data, trend forecasting, and seamless UX. My work sits at the crossroads of eCommerce, cultural personalization, and digital innovation.
Let’s build what’s next.
Triva's Portfolio
IT PRODUCT & PROJECT MANAGER
Phone:
757-275-4107
Email:
LinkedIn:
Location:
Washington, DC, USA
Experience.
Senior IT Product & Project Manager
May 2024 - July 2024
Sean's Consulting Company LLC
Led IT infrastructure upgrades, achieving 98% on-time delivery and saving $10K. Managed a $1.5M project portfolio, implementing Microsoft Dynamics 365, which improved operational efficiency by 40%. Increased project efficiency by 20% through stakeholder alignment and risk management strategies.
Event Retail Project Manager
Creative Goods Merchandise
April 2022 - June 2023
Led 8 high-profile retail events, generating $12M in revenue. Improved sales by 30% through strategic product positioning and visual storytelling. Enhanced customer satisfaction by 25% using data-driven event designs and feedback, ensuring alignment with customer needs and market trends.
Project Manager
March 2020 - April 2022
Dollar Tree Stores
Managed a $70M project portfolio, achieving 98% ROI and delivering 15% ahead of schedule. Used SAP ERP and Power BI to track project performance, improving operational efficiency by 40%. Reduced excess inventory by 25% through optimized store layouts and improved customer satisfaction by refining product offerings.
Education, Certs, & Training.
January 2025
Scrum Alliance
Certified Scrum Master (CSM)
I am a Certified Scrum Master (CSM)® accredited by Scrum Alliance, demonstrating expertise in Agile project management, Scrum principles, and team facilitation. My certification validates my ability to optimize workflows, remove impediments, and drive high-performing teams to deliver value efficiently. With a strong foundation in Scrum frameworks, sprint planning, and iterative development, I help organizations enhance collaboration, streamline product delivery, and foster continuous improvement.
November 2024
Certified Scrum Product Owner (CPO)
Scrum Aliiance
Certified Scrum Product Owner (CSPO) certified by the Scrum Alliance, demonstrating expertise in Agile product management, backlog prioritization, and cross-functional team collaboration to deliver value-driven products efficiently.
Expected - May 2025
Western Governor's University
Bachelor's in Business Administration/Management
Focused on developing expertise in business administration and management, with a concentration in strategic planning, project management, and process improvement. Coursework includes financial management, operations strategy, and data-driven decision-making.
January 2023
Google Project Management Certificate
A comprehensive program focused on project management fundamentals, including Agile and Scrum methodologies. Gained expertise in project planning, risk management, stakeholder communication, and the use of project management tools like Jira and Asana to ensure successful project delivery.
Skills.
Product Management
Project Leadership
AI Integration
E-commerce Strategy
Global Sales Impact
Customer Engagement
Clients.
Expertise.
AI-Driven Retail E-commerce
I specialize in leveraging AI technologies to transform retail e-commerce, driving innovation, and maximizing sales impact for global audiences.
Innovative Project Management
I excel in leading innovative and large-scale projects, with a focus on integrating cutting-edge technologies to achieve business objectives.
Global Sales Strategies
I develop and implement effective sales strategies tailored for diverse global markets, leveraging AI and e-commerce best practices.
Projects.
Explore a collection of my professional projects showcasing innovative solutions in product management and technology. From AI-driven apparel recommendations to automated returns management systems, each project highlights my expertise in driving results, enhancing user experiences, and delivering impactful solutions.
Project Name: Enterprise Retail Optimization & Digital Transformation – Dollar Tree Stores
🏢 Client & Role:
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Client: Dollar Tree Stores, Chesapeake, VA
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Role: Project Manager, Retail Transformation
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Duration: March 2020 – April 2022
📝 Project Summary:
Managed a $70M+ retail transformation program at Dollar Tree Stores, overseeing a portfolio of 48 enterprise-level initiatives across 300+ locations. Projects focused on enhancing in-store experiences, automating inventory operations, and integrating SAP ERP and AI to optimize omnichannel commerce, procurement, and customer retention strategies.
💼 Scope of Work:
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Managed a portfolio of 48 cross-functional initiatives across store operations, merchandising, supply chain, and IT
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Led implementation of SAP ERP and AutoCAD for optimized store layouts and resource planning
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Oversaw physical renovations for Family Dollar and product rollouts for Dollar Tree Plus
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Applied Agile and Waterfall methodologies to drive speed, structure, and regulatory compliance
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Partnered with cross-departmental teams including construction, merchandising, field ops, and procurement
🔍 Challenges:
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Navigated complexity of managing 48 simultaneous retail and systems projects
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Modernized digital infrastructure and workflows across legacy retail environments
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Balanced real-time inventory visibility with in-store design and space constraints
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Facilitated stakeholder alignment and vendor coordination for high-volume rollouts
📈 Results & Business Impact:
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💰 Delivered 98% average ROI across the full project portfolio
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💸 Achieved 15% cost savings through improved planning and vendor optimization
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🛍️ Increased sales by 18% through AI-powered pricing and promotional tools
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🔁 Boosted customer retention by 12% with loyalty and personalization strategies
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📦 Reduced stockouts by 10% using predictive demand forecasting
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⚙️ Improved operational efficiency by 20% through digital workflows and training
Want to learn how I delivered $70M+ in value?
Download Case Study:
📄 TrivaWatlington_DollarTree_ProjectPortfolio_CaseStudy.pdf
Project Name: CRM System Implementation – Microsoft Dynamics 365 for Vizion Crane
🏢 Client: Vizion Crane & Industrial Support LLC
(Consulted through Sean’s Consulting Service)
📅 Duration:
May 2024 – July 2024
📝 Project Summary:
Successfully led the implementation of Microsoft Dynamics 365 to modernize and streamline Vizion Crane’s customer relationship management system. This project included stakeholder collaboration, data migration, system configuration, workflow automation, and user training. Delivered under budget and ahead of schedule.
🔍 My Role:
Project Manager / CRM Implementation Lead
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Conducted stakeholder workshops and gathered detailed business/technical requirements
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Managed the full project lifecycle from planning to closure
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Oversaw secure data migration from legacy systems with 100% accuracy
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Customized CRM workflows, views, and role-based access for 5 primary users
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Delivered UAT coordination, documentation, and training
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Provided initial post-launch support and ensured smooth system adoption
💡 Key Challenges:
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Managing complex data migration with minimal downtime
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Aligning cross-functional teams across IT, operations, and vendor environments
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Customizing Dynamics 365 to support unique operational workflows
✅ Results & Impact:
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✅ Delivered 2 weeks ahead of schedule
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💵 Came in under the $20K project budget
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📈 Improved client satisfaction by 25%
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⏱️ Reduced CRM reporting time by 40%
🛠️ Skills & Tools Used:
Microsoft Dynamics 365 · Project Management · Data Migration · Workflow Automation · Business Requirements Gathering · User Acceptance Testing (UAT) · End-User Training · Technical Documentation · Stakeholder Communication
📎 Attached:
📄 Download Vizion Crane Case Study (PDF)
TrendGlobe – AI-Powered Personalization for Global Fashion
Founder & Product Manager | Nov 2024 – Present
Discover fashion that fits your world. TrendGlobe is the first AI-powered apparel platform that delivers personalized, seasonally relevant styles based on your location, climate, and culture. From virtual try-ons to smart sizing and real-time trend insights, we make shopping seamless, expressive, and tailored to you—wherever you are in the world.
As Founder and Product Manager, I led the vision, strategy, and development of TrendGlobe’s MVP and ecosystem, including:
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Geo-targeted product feeds tailored to climate, culture, and style
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Trend forecasting using Google Trends, Shopify data, and social signals
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AR/VR virtual try-ons to reduce size-related returns
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Sustainability filters for eco-certified and ethically sourced fashion
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Collaborations with Shopify, OpenWeather API, and GOTS for real-time data
TrendGlobe aims to reduce return rates, increase conversion through relevance, and promote responsible fashion globally. The platform is currently in early-stage pilot development with expansion planned across North America, Europe, and Asia.